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Terms and Conditions

CEP Energy – Website Terms of Use

Effective date: 15 May 2025
Last updated: 15 May 2025

These Terms of Use (Terms) set out the terms and conditions on which you are permitted to access and use the CEP Energy website located at [https://www.cep.energy] and any subdomains, microsites, and associated online services (Website).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you must not access or use the Website.

Your attention is particularly drawn to clause 12 (Disclaimers), clause 13 (Limitation of liability) and clause 14 (Indemnity).

  1. Our details
    1. The Website is operated by CEP Energy Pty Ltd (we, us, our).
    2. Our details are:
      • Legal name: CEP Energy Pty Ltd
      • ABN: 21 632 035 575
      • Registered office: Level 16, 1 Martin Place, Sydney NSW 2000
      • Contact email: welcome@cepenergy.com.au
  1. Definitions and interpretation

In these Terms:

  • Content means all text, data, information, images, audio, video, graphics, software, code, designs, trademarks, and other materials on or made available through the Website.
  • User Content means content you submit, upload, transmit, or make available through the Website or Customer Portal.
  • ACL means the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
  • You means the person accessing or using the Website.

Headings are for convenience only and do not affect interpretation.

  1. Other documents governing your use
    1. Your use of the Website is also governed by:
      1. our Privacy Policy;
      2. any additional terms displayed on the Website that apply to specific pages, services, or functionality.
    2. If there is a conflict between these Terms and any additional terms applicable to a specific service (including Customer Portal terms), the additional terms prevail to the extent of the inconsistency.
  1. Website purpose and no reliance
    1. The Website provides general information about our business, products, and services.
    2. General information only: Content is provided for general information and may not be complete, current, or suitable for your purposes.
    3. No advice: Nothing on the Website constitutes financial, legal, engineering, electrical, safety, market, or other professional advice. You must obtain independent advice before acting or relying on any Content.
  1. Access, availability, and changes to the Website
    1. We do not guarantee that the Website will be available at all times or that access will be uninterrupted, secure, or error-free.
    2. We may suspend, withdraw, discontinue, or change all or any part of the Website at any time without notice, including for maintenance, security, operational, or business reasons.
    3. We may impose limits on certain features or restrict access to parts of the Website.
  1. Acceptable use
    1. You must use the Website lawfully and in accordance with these Terms.
    2. You must not (and must not attempt to):
      1. misuse or interfere with the Website (including hacking, introducing malicious code, or denial-of-service attacks);
      2. access the Website in a way that may damage, disable, overburden, or impair it;
      3. scrape, crawl, harvest, or extract Content or data from the Website using automated means (robots, spiders, scrapers) without our prior written consent;
      4. use the Website to send spam or unsolicited communications;
      5. use the Website to infringe intellectual property rights or privacy rights;
      6. use the Website to upload or transmit illegal, defamatory, abusive, hateful, discriminatory, threatening, or obscene material;
      7. impersonate any person or misrepresent your identity or affiliation;
      8. reverse engineer, decompile, or attempt to derive source code (except to the extent permitted by law); or
      9. use the Website for any unlawful, fraudulent, or harmful purpose.
      10. We may monitor use of the Website for security, performance, compliance, and operational purposes, subject to applicable law.
  1. Intellectual property
    1. Unless stated otherwise, we own (or license) all intellectual property rights in the Website and Content.
    2. You may view the Website and print or download extracts of Content solely for your personal, internal, non-commercial use.
    3. You must not reproduce, republish, modify, distribute, sell, or exploit any Content without our prior written consent, except where expressly permitted by law.
    4. Trademarks: CEP Energy name, logos, and branding are our trademarks (registered or unregistered). You must not use them without prior written permission.
  1. User Content (submissions, uploads, feedback)
    1. If the Website allows you to submit User Content (e.g., forms, uploads, comments, portal data), you must ensure your User Content:
      1. is accurate (where it states facts) and genuinely held (where it states opinions);
      2. is not confidential unless you are willing for it to become non-confidential;
      3. does not violate law or third-party rights (including IP and privacy); and
      4. does not contain Prohibited Content (see clause 10.5).‍
    2. Ownership: You retain ownership of your User Content (except where you do not own it).‍
    3. Moral rights: To the extent permitted by law, you consent to us doing acts in relation to your User Content that might otherwise infringe your moral rights.‍
    4. We may remove, restrict, or disable access to User Content at any time (without notice) where we reasonably believe it breaches these Terms or may cause harm or legal risk.
    5. Prohibited Content includes User Content that:
      1. is unlawful, defamatory, misleading, deceptive, or fraudulent;
      2. is offensive, obscene, abusive, harassing, threatening, hateful, or discriminatory;
      3. infringes IP, confidentiality, privacy, or publicity rights;
      4. contains malware or malicious code;
      5. is spam, advertising, or promotion without our consent;
      6. misrepresents it as endorsed by us; or
      7. enables or encourages illegal activity.
    6. Licence to us: You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, display, and otherwise use your User Content as necessary to operate, maintain, secure, and improve the Website and to provide services to you.‍
  1. Third-party links and services
    1. The Website may contain links to third-party websites, services, or resources (Third Party Services).
    2. We do not control and are not responsible for Third Party Services, including their content, availability, or privacy practices.
    3. our use of Third Party Services is at your own risk and may be subject to their terms.
  1. Disclaimers
    1. The Website and Content are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties (express or implied), including warranties of accuracy, completeness, merchantability, fitness for purpose, non-infringement, and availability.
    2. We do not warrant that:
      1. the Website will be uninterrupted, timely, secure, or error-free;
      2. defects will be corrected;
      3. the Website or servers are free of viruses or harmful components; or
      4. Content is complete, current, or suitable for your purposes.
    3. Any statements about future capabilities, performance, savings, outcomes, or benefits (including energy performance, costs, emissions, savings, availability, timelines) are indicative only, may be based on assumptions, and are not guarantees.
  1. Limitation of liability
    1. To the maximum extent permitted by law, we exclude all liability for any loss or damage (whether direct, indirect, incidental, special, consequential, or exemplary) arising out of or in connection with:
      1. your access to or use of (or inability to access or use) the Website;
      2. reliance on any Content;
      3. any errors, omissions, interruptions, delays, or security vulnerabilities;
      4. any corruption, loss, or compromise of data;
      5. third-party links or services; and
      6. any unauthorised access to or use of our servers and/or any personal information stored therein.
    2. To the maximum extent permitted by law, we are not liable for:
      1. loss of profits, revenue, business, goodwill, anticipated savings, opportunity, or reputation;
      2. indirect or consequential loss; or
      3. any loss arising from cyber incidents outside our reasonable control.
    3. Where liability cannot be excluded but can be limited, our liability is limited (at our option) to:
      1. in the case of services—resupplying the services or paying the cost of resupply; and
      2. in the case of goods—repair, replacement, or paying the cost of repair/replacement.
  1. Indemnity
    1. You indemnify us and our officers, employees, contractors, agents, and affiliates against all claims, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
      1. your breach of these Terms;
      2. your misuse of the Website;
      3. your User Content (including claims it infringes third-party rights); or
      4. your breach of any law or regulation.
    2. We may require you to cooperate in the defence of any claim. We may assume control of the defence and settlement of any claim that is subject to your indemnity (subject to law).
  1. Viruses, security, and prohibited interference
    1. You must not introduce malware or harmful material into the Website or attempt unauthorised access to the Website, servers, or related systems.
    2. You should use up-to-date antivirus and security software.
    3. We may report suspected unlawful activity (including cyber offences) to relevant authorities and may disclose information as required by law.
  1. Privacy
    1. We collect, use, store, and disclose personal information in accordance with our Privacy Policy .
    2. By using the Website, you consent to our handling of personal information as set out in the Privacy Policy.
  1. Complaints and takedown requests
    1. If you believe Content on the Website infringes your rights (including IP rights), please contact us at welcome@cepenergy.com.au with sufficient details to investigate.
    2. We may remove or disable access to Content where we consider it appropriate or legally required.
  1. Termination
    1. We may terminate or suspend your access to the Website (including Customer Portal) immediately and without notice if:
      1. you breach these Terms;
      2. we reasonably suspect misuse, fraud, or security risks; or
      3. we are required to do so by law.
    2. Clauses which by their nature should survive termination will survive, including clauses 9 (IP), 12 (Disclaimers), 13 (Limitation of liability), 14 (Indemnity), and 21 (Governing law).
  1. Changes to these Terms
    1. We may update these Terms at any time by publishing revised Terms on the Website.
    2. Unless we are required by law to provide notice in another way, changes take effect from the updated effective date.
    3. Your continued use of the Website after changes are published constitutes acceptance of the updated Terms.
  1. Governing law and jurisdiction
    1. These Terms are governed by the laws of New South Wales, Australia and applicable Commonwealth laws.
    2. You submit to the exclusive jurisdiction of the courts of New South Wales.
  1. General
    1. Severability: If any provision is invalid or unenforceable, it will be read down or severed to the minimum extent necessary without affecting the remaining provisions.
    2. No waiver: Failure to enforce a provision is not a waiver.
    3. Assignment: We may assign or transfer our rights and obligations under these Terms. You may not assign without our written consent.
      22.4 Entire agreement: These Terms (and documents referred to) form the entire agreement relating to your use of the Website.
  1. Contact

If you have any questions about these Terms, contact:
CEP Energy Pty Ltd
Email: welcome@cepenergy.com.au
Address: Level 16, 1 Martin Place Sydney NSW 2000